Privacy Policy

SANAA Global Ltd.

Last Updated: March 2026

At SANAA Global Ltd., we value our customers and are strongly committed to protecting your privacy. This Privacy Policy details how we collect, use, disclose, and safeguard your personal information when you visit our website (sanaaglobal.com.bd), purchase vehicles or machinery, or engage with our services, including the opening of Letters of Credit (LC) for import.

1. Information We Collect

We collect personal information that you provide to us directly or indirectly, including but not limited to:

  • Personal Identity Data: Name, National ID (NID), Passport details, Date of Birth.
  • Contact Data: Address, email address, phone/WhatsApp numbers.
  • Financial & LC Data: Bank account details, Trade License (for corporate clients), TIN/BIN certificates, and other financial records required by Bangladesh Bank for opening an LC and processing imports.
  • Technical Data: IP addresses, browser types, interaction tracking, and cookies collected automatically via your use of our website.

2. How We Use Your Information

We strictly use the collected information for the execution of our services:

  • To facilitate the vehicle auction, bidding, and purchasing process.
  • To open and manage Letters of Credit (LC) with corresponding banks inline with Bangladesh Bank regulations.
  • To handle customs duty, taxes, and port clearance procedures on your behalf.
  • To assist with Bangladesh Road Transport Authority (BRTA) registration procedures.
  • To communicate securely with you regarding invoices, shipping updates, and service matters.

3. Disclosure of Information

We do not sell or rent your personal data. However, sharing information is a mandatory requirement for customs and international trade. We may share your data with:

  • Banks & Financial Institutions: For LC processing and transaction facilitation.
  • Government Authorities: Bangladesh Customs, NBR, and BRTA for tax assessment and legal registrations.
  • Logistics Partners: International shipping lines and local freight forwarders to ensure vehicle delivery.

4. Data Security & Storage

We use reasonable administrative and technical security measures to protect your personal information. Financial records and LC-related documents are securely managed inline with local legal requirements. Due to the inherent nature of the internet, we cannot guarantee absolute security against all cyber threats, but we make all reasonable efforts to maintain strict confidentiality.

5. Cookies & Tracking Technology

Our website utilizes cookies and analytics (e.g., Google Analytics) to enhance your browsing experience, analyze site traffic, and optimize our services. You can control cookies through your browser settings natively.

6. Your Rights

Depending on applicable local laws, you may have the right to request access to your data, or request correction of incomplete/inaccurate data. Please note that data required for ongoing LC procedures, port clearance, or tax records cannot be deleted until the end of the legally mandated retention period.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

SANAA Global Ltd.

Business Address: Road - 5, Plot - 5 (Ground Floor), Block - A, Section - 6, Mirpur, Dhaka - 1216

Email: info@sanaaglobal.com.bd

Phone: +880 1898-923110